7th Sep 2020 12:20 CEST |
Resolved |
Intermittent Market Data Issues |
Owing to an issue at our Market Data Supplier, we have seen intermittent issues with market prices. The issue was only present for some instruments very briefly and most instruments/markets remained unaffected. Where the issue was present, the relevant market prices would have been removed from Apex and SpotVBBO VWAP calculations.
The issue appears to now be resolved, but we are monitoring the situation closely and will send an update if see any further issues.
Date resolved: Monday, September 7, 2020 - 15:40 |
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6th Jul 2020 08:38 CEST |
Resolved |
Euronext Market Data Issue - RESOLVED |
Please be advised that Euronext has now fully resolved their market data issues.
https://prod.euronext.com/market-status/view/15169
Date resolved: Monday, July 6, 2020 - 07:09 |
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1st Jul 2020 09:21 CEST |
Resolved |
Xetra Experiencing Technical Difficulties - RESOLVED |
Please be advised that Xetra have now opened fully and appear to have remained stable.
Where applicable, we performed a normal opening cross. Xetra prices are now included in Apex and SpotVBBO VWAP calculations and continuous trading is performing as normal. Order can now be safely routed to Equiduct. Date resolved: Wednesday, July 1, 2020 - 10:26 |
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14th Apr 2020 10:33 CEST |
Resolved |
Xetra Experiencing Technical Difficulties - RESOLVED |
After monitoring the revised timeline from Xetra, trading of Xetra stocks has now resumed.
Xetra prices are included in Apex VBBO/VWAP calculations.
Trading in the Xetra market should now be considered normal.
Date resolved: Tuesday, April 14, 2020 - 12:14 |
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2nd Mar 2020 08:24 CET |
Resolved |
Market Data Issue London Stock Exchange - No Impact on Trading |
The problems reported by the LSEG Group pertaining to possible issues with XLON and TRQX market data have had no impact on trading and XLON and TRQX have opened as expected this morning. XLON and TRQX prices are being included in VBBO and Apex VWAP calculations as normal.
Date resolved: Monday, March 2, 2020 - 08:10 |
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12th Feb 2020 13:53 CET |
Resolved |
Equiduct Matching Engine Issues |
This is affecting all clients. We are investigating and will provide an update soon.
Update: This issue has now been resolved and all systems are functioning normally. Date resolved: Wednesday, February 12, 2020 - 13:25 |
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7th Jan 2020 10:17 CET |
Resolved |
Turquoise Market Data Issue |
Turquoise have resolved their market data issues and Turquoise prices are now being included in VBBO price calculations. Date resolved: Tuesday, January 7, 2020 - 17:47 |
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25th Nov 2019 09:17 CET |
Resolved |
Borsa Italiana Issues |
Please be advised that, due to a problem at the Milan Stock Exchange, we are currently experiencing issues with Market Data for some Italian stocks.
Some stock have not opened or are in a pre-open state. Where stocks have opened, we are seeing stuck orders creating crossed books, removing Milan prices from PartnerEx VWAP executions.
We are in contact with the exchange/data supplier and will update you as soon as there is an update.
Date resolved: Monday, November 25, 2019 - 13:43 |
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26th Sep 2019 09:10 CEST |
Resolved |
Technical issue with Xetra Prices has been resolved |
The technical issue our market data provider experienced yesterday providing Xetra prices has been resolved. Xetra books will be available for the start of trading today and will be included at the VBBO and form part of the VWAP calculations. Date resolved: Friday, September 27, 2019 - 06:43 |
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16th Aug 2019 08:57 CEST |
Resolved |
London Stock Exchange Issues |
UPDATE:
London instruments are now all open and continuous trading is operating as normal. No further issues are expected.
Date resolved: Monday, August 19, 2019 - 06:28 |
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