Please be advised that we are currently experiencing an issue relating to Euronext Market Data which is affecting the LOP service and preventing LOP trades from being generated for resting Apex orders. All other trading mechanisms are unaffected and all other markets are trading normally. We are still investigating the issue and will provide an update in 30 minutes.
Update - There is currently no resolution to this issue and we are continuing to investigate. We will provide another update in 1 hour.
Update - Please be advised that our market data vendor has communicated that they have a solution for this issue but are unable to resolve intraday. A fix will be applied at end of day and normal LOP service will be resumed tomorrow. All other trading is unaffected.
Please be advised, due to an unconfirmed street-wide issue with Milan market data, we are witnessing transient crossed books affecting some Milan equities and ETFs. Where the books are crossed, Milan prices will be excluded from Apex and Zenith VBBO calculations. We continue to monitor the situation closely and will provide further updates as they become available.
We have been informed by our market data supplier that they have identified the issue and have put in a fix. We are therefore not expecting any issues with the trading German instruments tomorrow (Tuesday 24/11/2020).
We apologise for any inconvenience caused.
Please contact Market Control should you have any questions. Date resolved: Monday, November 23, 2020 - 18:23
Owing to an issue at our Market Data Supplier, we have seen intermittent issues with market prices. The issue was only present for some instruments very briefly and most instruments/markets remained unaffected. Where the issue was present, the relevant market prices would have been removed from Apex and SpotVBBO VWAP calculations.
The issue appears to now be resolved, but we are monitoring the situation closely and will send an update if see any further issues.
Date resolved: Monday, September 7, 2020 - 15:40